Plenary Lecture

Implementation of Total Quality Management in Educational Institutions in India

Professor U. C. Jha
College of Engineering & Technology

Abstract: Total Quality Management (TQM) is inevitably common factor that will shape the strategies of educational institutions in their attempt to satisfy various stakeholders including students, parents, industry and society as a whole. The paper is a theoretical attempt to explain the application of TQM in educational institutions. It deals with issues pertaining quality in education and moves on to identify variables influencing quality of educational institutions.
Application of TQM concepts is one of such measures, which will go a long way in revolutionizing the educational system. The paper attempts to theoretically conceptualize TQM in educational institutions.

Brief Biography of the Speaker: Currently Prof. Jha is working as Professor of Mechanical engg. department & Vice Principal in a reputed engineering college in India. Prof. Jha is a former Director of CII Technology Centre and In charge – Entrepreneurship Development Cell. He has also served as the “head of the Department”, Dean (Academics) and “Acting Director” of an engineering college. In his honour & a token of international recognition , he is in the Editorial Board of Ten International Journals in which Eight are published from abroad. He has also visited Yale (Yale University,USA – An Ivy League University) – Great Lakes Research centre, University of Colombo (Sri Lanka), Tribhuvan University Kathmandu (Nepal) & Kasetsart University (Thailand) for Chairing the session or presentation of research paper. His outstanding achievements have earned him a position in “Who's Who in the World” USA, 26th Anniversary Edition 2008, 28th Edition 2010, 29th Edition 2011 & pearl edition 2012, which is a prestigious international publication of the most noteworthy individuals in their respective field and careers around the globe. He has published & presented over 100 (Hundred) papers at International / National conferences & journals. He is in the Editorial Advisory Board of Journal of Management Development (Emerald, UK), Journal of Technology Management & Innovation (Chile, South America), Contemporary Management Research (Taiwan), International Journal of Applied Engineering Research & in Editorial Review Board of Journal of Information, Knowledge & Management (USA), International Journal of Modern Engineering (USA).
He has also reviewed paper for many International Conferences : notable among them are Yale (Yale University,USA) -Great Lakes Research Conference 2009, Global Conference on Flexible System Management, Keio University Japan (GLOGIFT’10),International association of Business & Economics Conference (IABE – 2010) Las Vegas (USA), 2010 International Conference on Scientific & Social Science Research, Kuala Lumpur, Malaysia, (CIMMACS’11),Bina Nusantara University, Jakarta, Indonesia, International (DEEE’2012) Conference, Paris, France.He is the Official Reviewer for ooi Consortium for Teaching, Research, Learning and Development (ooiCTRLD)Louisiana, USA & World Scientific and Engineering academy & Society, USA. His area of interest is Mechanical Engg., TQM & ISO 9001, Supply Chain Management, Six - Sigma, International Competitiveness, Quality management, Knowledge Management, Operation Management & Operation Research , Industrial engg., Entrepreneurship development etc.