Plenary Lecture

Motivational Tools within Organizational Management

Professor Carmo Neves
Business and Social Sciences
Instituto Politécnico de Bragança
Portugal
E-mail: carmoneves@ipb.pt

Abstract: This communication is about the theme of organizational development. This is one of the most important and relevant dimensions of the organizational success. Having motivational tools that act as the trigger for the environment improvement should be one of the concerns of leaders. The target of this communication is to discuss about the importance of emotional development of the associates and its relations with the organizational environment. The methodology was based in a personal reflexion about one decade of professional experience of organizational management and human resources as well in the literature revision about the issue. The major conclusions that we would like to highlight are: (1) organizational management implies managing people as a resource (in the view more economicist and technics) and consider people as individuals (human beings) with their values, beliefs, identities, attitudes and behaviors’. (2) having a tool which identifies the level of emotional development is fundamental in order to contribute for an improvement of organizational environment; (3) can control in a positive manner the emotions is one of the competencies to developed having in mind achieve the satisfaction of all players (associates), as a way to contribute for a good organizational performance.

Brief Biography of the Speaker: Dr Carmo Neves holds a degree in Philosophy and Development of Business (Management) from Faculdade de Filosofia da Universidade Católica and Post-Graduate in Organizations’ Management (2011) from IPP –Instituto Politécnico do Porto. She had been worked approximately twenty years in a Multinational Company (1991-2010). There had been worked in several departments including department of Improvement Process (7 years) and Human Resources area (4 years). As well she worked as internal consultant in all the five organizations at Portugal in the field of Organizational Development, during 10 years. Since 2011, she works as adjunct lecturer, lecturer, and now underway, specializing in the “Human Resource Management - Principles and Practice for Excellence”. Her research interests include: Organizational Development, Emotional Development, Coaching in Organizations, Leadership. She has some publications rated ISI journals and in conference proceedings.